FranchiseOS · Online Orders & Delivery
Online orders in the same system as everything else
Online orders usually arrive on a separate tablet, get keyed into the POS by hand, and never reconcile with counter sales. Every mistake is a manual one.
Online orders land in the same order flow as counter and dine-in, so the kitchen sees one queue and reporting sees one business.
Delivery dispatch assigns orders to riders and tracks them through to delivered.
Online performance sits alongside counter sales in the same analytics rather than in a separate dashboard.
What's included
Online Ordering
Cloud-kitchen order intake and prep.
Delivery Dispatch
Rider roster and the live delivery console.
Online Analytics
Delivery channel performance.
In the product
Pending the theme redesign and a screenshot-safe demo org.
Questions
Do online orders reach the kitchen automatically?
Yes — they enter the same order and KOT flow as any other order.
Can we manage our own delivery riders?
Yes, with assignment and status tracking through to delivery.
Does online sales data mix with counter sales?
It is reported together and separable by channel.